- Job Category: Office & Administrative Support
- Travel: No
- Clearance: Not Applicable
- Shift: Day Job
- Req ID: ASO02443
Scheduling Equipment, all services & lubrication for the Logistic Readiness Center (LRC) West Point Academy Vehicle Maintenance Program using GCSS Army. File Service Packets IAW with ARIMS Army Filing System. Open and Close all service related work orders in GCSS-Army or Manually when G-Army is down. Clerical work as directed by Management. Back up for Production Control Clerks when needed and is authorized by management.
Schedules vehicles for servicing, lubrication or repairs based on date of last lubrication/Service and mileage travelled, hours or urgency of repairs for all equipment maintained on the LRC density.
Provides Service Schedules as required. Compiles a Service list and send to the appropriate agency as required. Follow up with the customer if their equipment becomes delinquent by way of email. On the third attempt, CC email to Government QA personnel and your supervisor or manager.
You will be expected to be 100% accurate on all service lists that you compile and send out. You must follow GCSS-Army Servicing requirements and equipment servicing schedules.
Contacts maintenance team to verify availability of facilities and notifies the appropriate agency to deliver specified vehicles and maintains a file of requests for services.
Compile Reports- Daily/ Weekly/ Monthly
Be prepared for Audits/ Inspections at all times.
Update/Maintain Continuity book for your areas of responsibility.
Must have a STRONG Customer Service background.
Must know the contents or where to find the contents of all regulations/ servicing requirements and policies for conducting business in your area of responsibilities.
Back up for General Clerks – answer phones and cover the window when needed.
High school diploma or equivalent.
Excellent interpersonal and communication skills
Must have superb Customer Service/Relations
Ability to follow oral and written directions.
Knowledge of Microsoft Office, Power Point & Excel
Must be Certified in Equipment Parts Specialist and Maintenance Supervisor in GCSS Army
Must be a US Citizen with ability to pass a background and drug test prior to start.
- 3 Years’ experience in The Army Maintenance Management Program MOS 92A
- Treats people with respect, keeps commitments and inspires the trust of others. Works with integrity and ethically upholds organizational values.
- Shows respect and sensitivity for cultural differences. Educates others on the value of diversity and promotes a harassment-free environment.
Must be a US Citizen.
Must receive a favorable background check and drug testing results.
Other Duties as assigned.
Material & Equipment Directly Used:
Must be able to obtain and maintain a CAC with NIPR Access.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit and talk listen. The employee is frequently required to walk and have use their hands. The employee is occasionally required to stand, climb, or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions.
Required to be at work in adverse weather conditions (Code Red/White)
Position is Mission Essential and must follow the guidelines for mission essential personnel.
Must be able to work in harmony with other personnel as a Team.
Freedom To Act:
- Reports to the Production and Inventory Control Supervisor