Visitor Control Center Clerk

Tullahoma, TN
Work Type: On-Site
  • Job Category: Business Administration
  • Travel: None
  • Clearance: Able to Obtain Public Trust
  • Req ID: 2024-11734


Job Summary:

Customer service position providing access credentials to visitors at Arnold Air Force Base, as well as identification cards (military ID and other common access cards) to base employees.


Job Responsibilities:

  • Conduct verification and issue all Department of Defense (DoD) credentials to military, military retirees, and military dependents, DoD civilians and base contractor personnel

  • Use Air Force systems and workstations to issue the Common Access Card (CAC)

  • Update CACs as necessary to reflect changes in personal information

  • Terminate CACs as necessary and execute revocation requests

  • Explains military ID policies and entitlements to customers

  • Issue other base access credentials to visitors such as vendors and test customers

  • Account for and maintain security for all DoD Forms used in producing base credentials

  • Verify, prepare and issue various types of entry and identification credentials

  • Responsible for protecting the privacy/confidentiality of personnel data

  • Performs other duties as assigned


Minimum Qualification:

  • Must be a U.S. Citizen to work at Arnold AFB

  • Must be able to obtain and maintain a Public Trust clearance

  • Must have a minimum of a High School Diploma or equivalent

  • Must be able to maintain qualification and authority to carry firearms

Desired Qualifications:

  • Two-year’s work experience in a related position such as driver’s license agency, bank teller, office assistant or similar setting dealing with the public.

Job: Business Administration

Travel: None

Organization: AID - Akima Intra-Data

Clearance: Able to Obtain Public Trust

Work Type: On-Site

Remote: No

ReqID: 2024-11734