Visitor Center Control Clerk

Tullahoma, TN
Work Type: On-Site
  • Job Category: Office & Administrative Support
  • Travel: None
  • Clearance: Able to Obtain Public Trust
  • Req ID: 2024-3903


Job Summary

Customer service position providing access credentials to visitors at Arnold Air Force Base, as well as identification cards (military ID and other common access cards) to base employees.

Job Responsibilities:

  • Conduct verification and issue all Department of Defense (DoD) credentials to military, military retirees, and military dependents, DoD civilians and base contractor personnel

  • Use Air Force systems and workstations to issue the Common Access Card (CAC)

  • Update CACs as necessary to reflect changes in personal information.

  • Terminate CACs as necessary and execute revocation requests.

  • Explains military ID policies and entitlements to customers.

  • Issue other base access credentials to visitors such as vendors and test customers.

  • Account for and maintain security for all DoD Forms used in producing base credentials.

  • Verify, prepare and issue various types of entry and identification credentials.

  • Responsible for protecting the privacy/confidentiality of personnel data.

  • Performs other duties as assigned.


Minimum Qualifications:

  • Must be a U.S. Citizen to work at Arnold AFB

  • Must be able to obtain and maintain a public trust clearance.

  • Must have a minimum of a High School Diploma or equivalent.

  • Must be able to maintain qualification and authority to carry firearms.

Desired Qualifications:

  • Two-year’s work experience in a related position such as driver’s license agency, bank teller, office assistant or similar setting dealing with the public.

Job: Office & Administrative Support

Travel: None

Organization: AID - Akima Intra-Data

Clearance: Able to Obtain Public Trust

Work Type: On-Site

Remote: No

ReqID: 2024-3903