IT Service Transition Manager

Scott Air Force Base, IL
Work Type: On-Site
  • Job Category: Information Technology
  • Travel: None
  • Clearance: Interim Secret
  • Req ID: 2024-3678


Job Summary:

Qivliq Federal Group, is looking for an IT Service Transition Manager to work on Scott AFB, IL. To join our team of outstanding professionals, apply today!

Job Responsibilities:

  • Coordinate projects through the Transition phase and into Operations. TMs are integrators, enablers, and facilitators. They identify blockers and impediments impacting Service Release and Deployment Board (SRDB) readiness. They observe projects from an outside perspective and identify where assistance can be provided to move a project forward. This includes bringing stakeholders to the table for awareness and task execution. TMs also provide integration between stakeholders throughout the IT Service Management Lifecycle.

  • Provide transition processes and support fielding and retiring services. The TM plays a vital role to understand the processes and the requirements of the assigned project. Works closely with Service Manager and Transition Lead by working together and sharing information in whatever form it arrives to ensure teammates are informed.

  • Oversee preparation of SRDB slides and will facilitate kickoff meetings with stakeholders to review Project SRDB slides.

  • Provide description of criteria items/deliverables and walk through the slide template with the Service Manager and Project Manager.

  • Present to the SRDB Working Group and SRDB.

  • Present to the Operational Community for operational acceptance.


Minimum Qualifications:

  • High School Diploma or equivalent.

  • 8 years of applicable IT experience (A BS/BA can be substituted for 4 years of experience).

  • Active SECRET clearance or ability to obtain secret clearance.

Desired Qualifications:

  • Understanding and experience in Air Force-level policy and guidance.

  • Experience working with external organizations and higher headquarters.

  • Presentation and writing skills.

  • Previous experience managing IT implementation efforts.

  • Familiarity with ITIL principles.

  • Experience with IT Service Management, especially Transition/Change Management.

Posted Salary Range


Benefits Information

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Job: Information Technology

Travel: None

Organization: Qivliq Federal Group

Clearance: Interim Secret

Work Type: On-Site

Remote: No

ReqID: 2024-3678