Bindery and Print Assistant Lead

Lockwood Hills, an Akima Company, provides critical mission support services for federal civilian and military operations. With four areas of proven expertise, Lockwood Hills can conquer the operational challenges of any federal mission from remote installations stateside to secure locations overseas. Our work includes safeguarding vital installations and personnel, maintaining and modifying aircraft, keeping operations on track with integrated logistics, and driving business with records management and administrative support services. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

Position Title: Clerk, General Bindery and Print Assistant Lead

Duties and Responsibilities:

The Lead will Work under the direction of the Deputy Project Manager/Project Manager to support daily Graphics and Reproduction Copying services for NASA Ames Research Center in Moffett Field, CA. ALS, LLC provides the full spectrum of logistics services, ranging from performance-based and integrated logistics services (PBL & ILS), material management, graphics, reproduction and coping services to include Conference Center and Special Event support services. Today’s, government agencies, and commercial enterprises depend on modern, sophisticated logistics systems to provide critical operations support and timely services. ALS provides exceptional services and ongoing improvements to enable these organizations to be effective and efficient. Comply with requirements identified in the Performance Work Statement (PWS) and Contract Task Order (CTO) 9a and 9b

• Supports the company and NASA established goals and objectives, with emphasis on workplace safety policy and guidelines.

• Ability to work in cold and hot conditions in or out door rain or shine

• Positive verbal communication skills with internal and external customers

• Ability to work safely, independently or with teams.

• Must be courteous with positive customer service skills

• Detailed oriented and must be able to work with minimum to no supervision.

• Provide Customer support, answering questions and offering support to clients at NASA Ames

• Ability to effectively and efficiently utilize printing equipment such as comb binding, coil binding, cutting, folding, collating, drilling, padding and stitching.

• Able to setup, maintain/clean and perform minor preventative maintenance of bindery equipment.

• Ability to lead a team in accomplishing assigned task and achieve goals and objectives identified in the SOW and CTO’s

• Ability to work with MacOS, Windows and UNIX environment.

• Ability to be the SME with Microsoft Office, Adobe Acrobat & Creative Suite, FileMaker Pro, Xerox Free Flow Print Server, Xerox, and Make Ready and Quark Xpress.

• Highly organized with the ability to keep work place clean orderly and presentable at all times

• Ability to monitor team’s progress and deliver high quality work in short timelines.

• Ability to be highly productive, and work in the absence of order or direction.

• Assist in Recording job tracking and job ticketing information in a computerized database furnished by the Government. All completed work orders shall be marked “closed” with the completion date recorded in the database.

• Support the Printing Office by assisting in the following:

  • Data entry of all received service requests (SRs) in the FileMaker system, and update system data as new information on received SR is received

  • Track service requests for completion and order pick up

  • Generate FileMaker system data statistics in response to annual data call

• Other miscellaneous tasks:

  • Process visitor badge requests

  • Assist customers (walk-in or by e-mail message) relative to their documentation services needs c. Compile, copy and distribute materials accordingly

• Set up, organize and maintain hard and soft back-up files (i.e., spreadsheets, charts, graphs, documents, reports, etc.)

• Provide back-up support as necessary

• Provide reports as required by the project office and SOW and CTO’s

This position may be assigned to first or second shift and some weekend duty may be required.

Need Flexible Schedule around events (early a.m. - 6:00 a.m.., occasional staggered schedule for late p.m. and occasional weekends)

Physical Duties:

Work requires long periods of walking, standing, bending, stooping, squatting climbing and sitting, lifting. Pushing and pulling of numerous work related carts and material handling equipment. Transport and set up materials, supplies, equipment in various destinations within the conference center for events, meetings and or socials. You may be exposed to conditions (hot, cold). Lifting is required between 5-50 lbs.

Basic Qualifications:

• High school diploma or equivalent.

• Possess a clean DMV driving record and valid driver’s license.

• Must be able to read, write, speak and understand the English language

• Ability to lift heavy equipment/materials up to 50 pounds.

• Possess exceptional administrative and customer service skills and ability to multitask

• Typing and database entry skills, 30 wpm Some College or Degree

• Proficiency with Microsoft Office Suite

• Experience with calendar database systems

• Prior proven experience in office management and professional office environment

• Dependable, Reliable and Consistent timeliness at work

• Detail-oriented individual able to work independently with minimum supervision

• Work cohesively in a small team

• Organized with multiple priorities and deadlines

• Strong problem solving skills for on the spot solutions

• Excellent verbal and written communication skills in English

• Calm under pressure with customers, vendors, co-workers

• Ability to work under pressure and able to adapt to multiple changes

• Ability to Lead a small team in meeting established goals and objectives

• Flexible work schedule around events (between 7-5:30pm) with some evenings and weekends

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.