ADPE Technician (Desktop Support) -Camp Buehring, Kuwait (Secret Clearance Required)

Jahra, KWT
Work Type: On-Site
  • Job Category: Information Technology
  • Travel: None
  • Clearance: SECRET
  • Req ID: 2024-11157

Overview

Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.

Job Summary:

Five Rivers Services is looking fo an ADPE Technician to work in Kuwait. To join our team of outstanding professionals, apply today!

Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers.

Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.

Responsibilities

Job Responsibilities:

  • Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.

  • Installs and configures network printers.

  • Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.

  • Joins client computers to Microsoft Active Directory domains.

  • Configures Microsoft Outlook and manages personal folders in all versions of Outlook.

  • Installs, configures, and maintains security software on military computer systems.

  • Repairs and maintains desktop and laptop hardware.

  • Performs other duties as assigned.

Qualifications

Minimum Qualifications:

  • Must be a US citizen with an active Secret, or higher level, security clearance.

  • High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.

  • Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver’s Permit (IDP), valid U.S. driver’s license, copy of COVID vaccination card, and the ability to successfully pass a police clearance check and medical qualifications.

  • Prerequisites for in-country applicants: valid U.S. passport, valid International Driver’s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver’s license, copy of COVID vaccination card, medical qualifications, self-identify current visa sponsor & employer, and a copy of your Civil ID and/or work visa.

  • You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.

  • Must be able to pass a details medical and dental exam.

  • Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.

  • Must have a working knowledge of Microsoft Office software.

  • Demonstrated strong customer service skills are mandatory.

Certifications:

This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:

IAT Level I Baseline:

  • A+ CE, Network+ CE, SSCP, CCNA-Security, CND, or a higher level (IAT II/III) compliant certification.

Computing Environment (CE):

CompTIA: ServerMicrosoft: 365 Certified: Modern Desktop Administrator Associate

Microsoft: MCSA: Windows 10

Microsoft: MCSA: Windows Server 2012

Microsoft: MCSA: Windows Server 2016

Microsoft: MCSE: Cloud Platform and Infrastructure

Microsoft: MCSE: Enterprise Devices and Apps

Microsoft: MCSE: Private Cloud 2012

Microsoft: MCSE: Server Infrastructure 2012

Microsoft: MCT: Certified IT Professional

Microsoft: MCT: Certified Systems Administrator

Microsoft: 365 Certified: Endpoint Administrator Associate

Microsoft: 365 Certified: Enterprise Administrator Expert

Microsoft: 365 Certified: Messaging Administrator Associate

Microsoft: 365 Certified: Modern Desktop Administrator Associate

Microsoft: 365 Certified: Security Administrator Associate

Microsoft: Certified: Azure Administrator Associate

Microsoft: Certified: Azure Database Administrator Associate

Microsoft: Certified: Azure Security Engineer Associate

Microsoft: Certified: Azure Solutions Architect Expert

Microsoft: Certified: Identity and Access Administrator Associate

Microsoft: Certified: Information Protection Administrator Associate

Microsoft: Certified: Security Operations Analyst Associate

Microsoft: MCSA: SQL 2016 Database Admin

Microsoft: MCSA: SQL 2016 Database BI Development

Microsoft: MCSA: SQL 2016 Database Dev

Microsoft: MCSE: Core Infrastructure

Microsoft: MCSE: Database Management and Analytics

Job: Information Technology

Travel: None

Organization: Five Rivers Services

Clearance: SECRET

Work Type: On-Site

Remote: No

ReqID: 2024-11157