Systems Admin/Help Desk
- Job Category: Information Technology
- Travel: None
- Clearance: Able to Obtain Secret
- Req ID: 2024-11290
Overview
Job Summary:
Compass Point is looking for a Systems Analyst (Part-time) to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process across SOFPREP’s specialized software tools and networks. The position provides day to day support to facilitating the team’s custom development, operation & maintenance, enhancement/modernization, and cybersecurity/Risk Management Framework (RMF) support to SOFPREP-owned infrastructure or technology assets. This is also in support of maintenance and enhancement of the SPPN domain and interfaces within the SOF Information Enterprise (SIE).
IT service management, Information Technology Infrastructure Library (ITIL), and other relevant domains. Veterans encouraged to apply. This position is a part time role and below are representative activities for this role.
Responsibilities
Job Responsibilities:
Administers, develops, runs tests, implements, and maintains operating system and related software.
Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.
Troubleshoots and resolves software, operating system, and networking problems.
Schedules, performs, and monitors system backups and performs data recoveries.
Recommends hardware and software upgrades according to growth statistics and disk space forecasts.
Provides technical support for system users.
Performs work under direct supervision.
Handles basic issues and problems and refers more complex issues to higher-level staff.
Qualifications
Minimum Qualifications:
Bachelor’s degree in technical discipline or equivalent (relevant professional experience or military service is an acceptable substitute) or 3-5 year of relevant working experience.
Active DoD Secret Clearance or ability to obtain & maintain one is required.
Must possess one or one of the following: A+, Security+, Cloud+, ITIL
Demonstrated experience with IT Service Management (ITSM) Process supporting DoD or similar environment
Understanding of ITIL, agile methodologies, DoD Risk Management/Security policies
Strong written and verbal communication skill
Additional duties as assigned or required.
Job: Information Technology
Travel: None
Organization: Compass Point
Clearance: Able to Obtain Secret
Work Type: On-Site
Remote: No
ReqID: 2024-11290
Compass Point
Work Where it Matters
Compass Point, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Compass Point, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Compass Point provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more.
As a Compass Point employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.