Quality Assurance Auditor- Redstone Arsenal

Job Summary

The Quality Assurance Auditor / Security Specialist conducts internal audits IAW ISO 9001:2015. The Auditor understands and applies ISO concepts, principles, and requirements. May also conduct audits and provide other assistance in other functional Departments. Performs Personnel and Physical Security duties.

Plans and completes work independently. Performs independent analysis, determines scope and course of action required, and develops plans to resolve supply related problems. Monitors and ensures timely resolution of problems. Develops procedures, work instructions, and other documents to enhance supply functions. Provides subject matter expertise and advice in all related functions.

Job Responsibilities:

• Uses DoD Publications, Army Regulations (ARs), Army Pamphlets (DA Pams), Technical Manuals, Performance Work Statement (PWS), and other written publications and directives in the performance of required audits and duties.

• Evaluates the implementation and the effectiveness of the Quality Management System (QMS) IAW ISO 9001:2015 requirements and standards.

• Conducts internal audits IAW ISO 9001:2015. Evaluates departments performance based on ISO, statutory, regulatory, PWS (contractual), and QMS requirements.

• Develops and updates internal audit checklists to use when conducting internal audits.

• Evaluates internal audit findings and results. Prepares and submits audit reports, evaluates responses, and assists with follow-up and corrective actions as directed.

• Evaluates, investigates, and tracks Government evaluations and findings. Ensures timely response, evaluates responses, and assists with follow-up and corrective actions as directed.

• Conducts analysis and reviews problems to determine if problems are human error or systemic. Develops and recommends courses of action to correct problems.

• Identifies areas for improvement. Initiates and monitors Opportunities for Improvement (OFIs) IAW applicable procedures.

• Coordinates preparation, production and submission of Quality Deficiency Reports and associated documentation.

• Initiates, monitors, and assists with resolving Corrective Action Requests (CARs) and Preventive Action Requests (PARs) as directed IAW applicable procedures.

• Conducts process and product measurements and analysis IAW ISO 9001:2015. This may include developing performance measurements and metrics that include charts, graphs, reports, etc.

• Collects, evaluates, and analyzes data to determine performance trends.

• Assesses whether the Quality Policy and Quality Objectives are being met.

• Provides input, develops and updates presentation slides, and participates in Quality Reviews, Management Reviews, Process Improvement Team (PITs), and other events as directed.

• Uses technical writing skills to prepare reports, technical papers, procedures, work instructions, and other documents and correspondence as directed.

• Assists with the development, update, and review of procedures, work instructions, flow charts, and other documents as directed.

• Requests duplicates keys, lock repairs/changes, requests combination changes as required by AR’s.

• Conducts Semi-annual and Annual key inventories. Issues keys to authorized users.

• Coordinates with personnel in completing documents for NACI or Secret clearance. Assist with e-QIP entry. Completes fingerprints and forms needed for employees. Processes DA form 7708 and DA Form 2875s.

• Maintains employee security data base. Issues appointment orders. Adds employees into the ASC G2 Database. Conducts foreign travel briefing and debriefings.

• Maintains the Quality Document System database, reviews and updates publications as needed.

• Develops training plans and other related programs to enhance operations. Conducts training when required.

• Other duties as assigned.

Minimum Qualifications:

• High School graduate or equivalent.

• Formal civilian or formal military training in base operations and management are desirable although on-the-job experience may be considered as a substituted for formal training.

• A minimum of five years experience that includes professional management, investigative skills, technical skills, and other responsible work that demonstrates sound judgment and analytical ability which has provided a wide-ranging knowledge of US Army base operations.

• A minimum of three years’ experience in a Quality Assurance Auditing role.

• Must possess and continuously maintain a current driver’s license, with a good driving record.

Desired Qualifications:

• Working knowledge of ISO 9001:2015.

• Formal ISO 9001:2015 training highly desired.