Project Manager, Cloud Software and Services

Overview

Job Summary:

Reporting to the Director of Operations. The Cloud Project Manager will primarily be responsible for the management, billing, and reporting activities for orders that include Cloud usage and services as well as software related services that require accurate updates relating to usage reporting, monthly billing, and funding balances. The Project Manager may also provision/transfer customer accounts and provide external and internal customer access for a sub-set of customers. These tasks may require direct interaction with Government customers, Sales Operations, Procurement and Sales teams. Given the importance of working closely and effectively with customers, partners, and peers, the Cloud Project Manager will demonstrate strong communication and interpersonal skills. The Cloud Project Managers ability to prioritize workload and manage deadlines will also facilitate success.

The individual in this position will be responsible for providing analytical and specialized support to assist senior and executive management. She or he will be the liaison with the Sales Operations team and Sales team, work closely with sales reps to ensure that Affigent’s business occurs in a timely and accurate manner in accordance with corporate directives and established Affigent policies, procedures, and methodologies. Manages the day-to-day planning, operation, and problem-solving needed to meet the required level of service. It will include coaching and feedback to the team, to ensure Affigent policies and procedures are accomplished. Candidate must have the ability to function under minimal supervision. A very necessary and a Must Have skill will be Attention to Detail.

Responsibilities

Job Responsibilities:

• Participate in pre-award opportunity reviews.

• Review customer orders to ensure compliance with OEM and CSP booking requirements.

• Review vendor purchase orders to ensure accuracy and alignment with customer orders and OEM and CSP booking requirements.

• Review, Approve or reject CSP invoice and associated documents and detailed billing reports.

• Verify CSP charges and work with CSP to resolve billing discrepancies including tax errors.

• Calculate Customer monthly bills and assist with invoice preparation.

• Prepare monthly usage reports.

• Track contract funding balances and billing periods of performance.

• Participate in post-award kickoff meetings.

• Cloud account administration to include account creation, account transfer, IAM setup, troubleshooting.

• Set up, organize, and maintain all monthly billing files to include Microsoft Teams collaboration site.

• Conduct periodic reviews of CSP accounts to ensure proper setup and modify settings as CSP processes change.

• Candidate will acknowledge and participate in annual ethics and security training.

• Candidate will review, acknowledge and participate in any US government and regulatory security trainings periodically as required in their role.

• Perform other incidental and related duties as required and assigned.

Qualifications

Minimum Qualifications:

• Associate degree in related field and/or

• 3+ years of experience and/or training, OR

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

• Training and experience in cloud offerings, contracts management, and program management, highly desirable.

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Job: Program & Project Management

Travel: None

Organization: Affigent

Clearance: Not Applicable

Work Type: Hybrid

Remote: No

ReqID: 2024-11054