Network Operations Center (NOC) Analyst (TS/SCI) 2200-0600
- Job Category: Information Technology
- Travel: No
- Clearance: TS/SCI
- Shift: Night Job
- Req ID: ASE00632
Job Summary:
Akima Systems Engineering (ASE) is looking for a nightshift INOSC (Intelligence Network Operations and Security Center) Operations Analyst for U.S. Army INSCOM at Fort Belvoir, VA. To join our team of outstanding professionals, apply today!
Job Responsibilities:
Analyze, assess, and provide recommendations regarding INSCOM's global communications enterprise.
Integrate multiple input streams to assess enterprise anomalies, determine root cause, and expedite resolution.
Apply system analysis techniques to monitoring email traffic, chat channels, logs, and phone calls.
Monitor network dashboards, and network tools for continued continuity; performs system analysis for Army INSCOM’s readiness, determining software or system functional specifications for support operations.
Consult with end users’, enterprise network issues; executes testing and follow-ups to acquire “real-time” updates.
Conduct daily briefings to leadership; using professional acumen, exercises discretion and independent judgment with respect to matters of significance, when reporting findings and providing process change recommendations to senior leadership.
Participate in daily shift change briefings.
Work on team of 3-5 and report directly to the shift lead.
Maintain advanced knowledge in quality control and continuous improvement of network operations and daily tasks.
Minimum Qualifications:
Current TOP SECRET clearance w/ SCI eligibility in DISS at time of application.
One year of professional experience in a classified environment.
High School Diploma.
Experience working with government/military VIPs.
Advanced knowledge in Network Operations within the Intelligence community.
Outstanding written and verbal communication skills.
Outstanding customer service skills.
Ability to follow through and complete tasks.
Ability to take initiative and ask questions.
Ability to work weekdays, weekends, and holidays.
Ability to travel (in rare cases).
Desired Qualifications:
Superlative abilities to exercise discretion and independent judgement when troubleshooting systems.
Computer System Analyst.
Experience conducting briefings to senior level executives or VIPs.
Experience working in a network operations center (NOC) environment.
Experience using Ticketing Systems (Remedy, SCSM, Service Now, Etc.).
Experience using Microsoft Office Products (Word, Excel, PowerPoint).
Experience using Microsoft SharePoint websites and related products.
Experience using Microsoft Teams Collaboration tools on PC.
ASE
Work Where it Matters
Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.
As an ASE employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.