Network Operations Center (NOC) Analyst (TS/SCI) 0600-1400
- Job Category: Information Technology
- Travel: No
- Clearance: TS/SCI
- Shift: Day Job
- Req ID: ASE00598
Job Summary:
The dayshift INOSC (Intelligence Network Operations and Security Center) Operations Analyst for U.S. Army INSCOM at Fort Belvoir, VA, serves on 24x7x365 team, M-F 0600-1400, however, occasional weekend and holiday work may be required.
Job Responsibilities:
Analyze, assess, and provide recommendations regarding INSCOM's global communications enterprise
Integrate multiple input streams to assess enterprise anomalies, determine root cause, and expedite resolution
Applies system analysis techniques to monitoring email traffic, chat channels, logs, and phone calls
Aid in the successful creation, modification, and updating of Army DoD network monitoring system
Monitor network dashboards, and network tools for continued continuity; performs system analysis for Army INSCOM’s readiness, determining software or system functional specifications for support operations
Consults with end users’, enterprise network issues; executes testing and follow-ups to acquire “real-time” updates
Conduct daily briefings to leadership; using professional acumen, exercises discretion and independent judgment with respect to matters of significance, when reporting findings and providing process change recommendations to senior leadership
Participate in daily shift change briefings
Work on a team of 3-5 and report directly to the shift lead
Maintains advanced knowledge in quality control and continuous improvement of network operations and daily tasks
Minimum Qualifications:
Current TOP SECRET clearance w/ SCI eligibility in DISS at time of application
One year of professional experience in a classified environment
High School Diploma
Experience working with government/military VIPs
Advanced knowledge in Network Operations within the Intelligence community
Outstanding written and verbal communication skills
Outstanding customer service skills
Keen acquired knowledge by a prolonged course of network operations and data analytics
Ability to follow through and complete tasks
Ability to take initiative and ask questions
Ability to work weekdays, weekends, and holidays
Ability to travel (in rare cases)
Desired Qualifications:
Superlative abilities to exercise discretion and independent judgement when troubleshooting systems
Computer System Analyst
Experience conducting briefings to senior level executives or VIPs
Experience working in a network operations center (NOC) environment
Experience using Ticketing Systems (Remedy, SCSM, Service Now, Etc.)
Experience using Microsoft Office Products (Word, Excel, PowerPoint)
Experience using Microsoft SharePoint websites and related products
Experience using Microsoft Teams Collaboration tools on PC and Mobile.
ASE
Work Where it Matters
Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.
As an ASE employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.