Change Management Analyst

Fort Knox, KY
Work Type: Remote
  • Job Category: Information Technology
  • Travel: None
  • Clearance: Able to Obtain Secret
  • Req ID: 2024-11496

Overview

Job Summary:

Tuvli, an Akima company, is hiring a Change Management Analyst to work in Fort Knox, KY. The CHM Analyst will work with customers to review, and process change requests for approval. The candidate will prepare reports, facilitate Configuration Control Boards (CCBs) and Change Advisory Boards (CABs), and provide meeting minutes as well as metrics data on approved change requests. The CHM analyst will also be responsible for coordinating change requests with external customers for completion of changes using shared infrastructure. To join our team of outstanding professionals, apply today!

Responsibilities

Job Responsibilities:

  • Utilizes ITSM software to Review Software Change Requests (SCRs) for completion in preparation for the Configuration Control Board (CCB)'

  • Prepares and provides Pre-CCB report to authorized reviewers, track review process to completion within deadlines

  • Prepares CCB documentation and distributes to authorized approvers for review and approval

  • Tracks approvals and documents meeting minutes

  • Utilizes ITSM software to progress changes to next status gates after CCB approval

  • Prepares CAB report and facilitates CAB meetings to allow briefers and authorized approvers to review and approve Request for Change (RFC) requests

  • Provides support for expedited approvals outside of routine CAB/CCB process

  • Provides document packages to external customers and tracks coordinated efforts to completion

  • Reports to Configuration Management (CM) Team to close out related tasks once complete

  • Communicates with technical and nontechnical individuals and stakeholders as needed

  • Creates, maintains, and updates CHM documentation as necessary

  • Monitors and maintains metrics for reporting

Qualifications

Minimum Qualifications:

  • Experience with Microsoft 365 (Word, PowerPoint, Excel)

  • Experience with Adobe Acrobat

  • Detail oriented

  • Communication and Problem-solving skills

  • Ability to work independently with minimal supervision

  • Ability to work cooperatively with cross functional teams, customers, and other CHM analysts

  • Ability to obtain a Secret Security Clearance

Job: Information Technology

Travel: None

Organization: Tuvli

Clearance: Able to Obtain Secret

Work Type: Remote

Remote: Yes

ReqID: 2024-11496