System Support Specialist

Job Summary:

Akima Support Operations is seeking a System Support Specialist to support the Eagle LSS in Fort Hood TX

Job Responsibilities:

• The GCSS-A FSR System Support Specialist is responsible for providing unit subject matter expertise and support for Global Combat Supply Support-Army (GCSS-A) across all functional areas.

• Possesses operational knowledge and skills in Army Maintenance Information Systems LIW, SAMS-IE and GCSS-A

• Serves as on-site Point of contact (POC) with GCSS-A Program Management Office (PMO)

• Responsible for problem resolution and administrative processes to include, but not limited to, staffing, training, skills retention, government reporting and reach back for emergent training requirements.

• Supports Implementation Teams in day-to-day activities for configuring and designing the Property Book/Unit Supply portion of the Tactical Enterprise Resource Planning (ERP) implementation of the Global Combat Support System‐Army (GCSS‐Army)

• Provides Army Logistical Subject Matter Expert advice on Army Transformation, functionality, policy, and procedures to SAP trained consultants.

• Provides information on the Army authorization documents: TOE, MTOE, TDA, MTDA, Augmentation TDA, Common Table of Allowances, and Letters of Authorization

• Participates in the review of regulatory and other directives having logistics systems applications for consistency with Army logistics doctrine and determined the impact on the automated systems.

• Participates in Ad Hoc group meetings.

• Provides information on the organizational equipment readiness process.

• Assists in the development of management policies pertaining to GCSS-A

• Leads student classes in multiple Programs of Instruction (POI) for varying levels of experience and command.

• Oversees data conversion validation, Post Go Live Activities and remote Virtual Over the Shoulder (VOTS) support for Units and facilities fielded the GCSS-A program.

• Creates daily status briefs for Department of the Army stakeholders, senior company leadership and local senior Unit representatives.

Minimum Qualifications:

• SME with a minimum of 5 to 10 years' work experience in one of the following areas: Property Book, Maintenance, Unit Supply, or Supply Support Activities (SSA).

• Minimum of 3 to 5 years’ experience working on the GCSS-A system.

• Complete all GCSS-Army Training and Certification (GTRAC) web-based training for a specific role (Property Book, Maintenance, Unit Supply or SSA).

• Valid Driver's License

• Ability to receive a favorable TIER-1 investigation and obtain a CAC.

• High School Diploma / GED

Desired Qualifications:

• GCSS-A Experience and training in multiple roles (Property Book, Maintenance, Unit Supply or SSA).

• 2 years’ experience as an “Access Admin”.

• Experience developing and conducting training lessons.

• Knowledge in the use of Microsoft Word, PowerPoint, and Excel programs

Physical Demand:

• Work is regularly performed in a combination of office and shop environments and is regularly exposed to dust, odors, oil, fumes and noise.

• While performing the duties of this job, the employee is regularly required to talk and hear.

• The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

• Must be able to lift and carry up to 50 lbs.

​​​​​​​Pay Rate:

• Hourly Compensation: $30.56