Jr. Management Analyst/Administrative Assistant

Falls Church, VA
Work Type: On-Site
  • Job Category: Information Technology
  • Travel: None
  • Clearance: Able to Obtain Secret
  • Req ID: 2024-11291

Overview

Tuvli is looking for a Administrative Assistant to work in Virginia. To join our team of outstanding professionals, apply today!

Responsibilities

  • Provide administrative support to Program Manager and IT support staff.

  • Greet customers, answer customer phone calls, and direct them to appropriate resources for assistance.

  • Coordinate customer appointment scheduling and follow-up.

  • May be required to work independently on projects requiring research and preparation of reports and other presentation materials.

  • Create and edit text documents and templates,

  • Create and edit spreadsheets and utilize formulas.

  • Utilize spreadsheets and formulas in Excel.

  • Management, tracking and resolution of support tickets.

  • Coordinate and maintain roster/reports for various departmental functions.

  • All other duties as assigned.

Qualifications

  • 3+ years administrative support in a customer service environment.

  • Proficient in Microsoft Office Suite software (Outlook, Word, Excel, Teams, 365 etc.).

  • Outstanding Customer Service skills.

  • Must be proactive and work independently.

  • Must be detail oriented.

  • Must follow-up on requests in a timely manner.

  • Ability to manage multiple assignments and people simultaneously.

  • Experience in DoD environment preferred.

  • Must be a U.S. Citizen with an active DoD Secret clearance or ability to obtain one.

Job: Information Technology

Travel: None

Organization: Tuvli

Clearance: Able to Obtain Secret

Work Type: On-Site

Remote: No

ReqID: 2024-11291