Project Manager/Task Lead

Akima Global Technology (AGT) is a technology solutions, program management and support company that collaborates with technology partners and the federal government to deliver IT, management, staffing, recruiting, contracting and logistics services. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

Job Summary:

The Project Manager will lead a large volume enterprise End User Workspace support with a 24/7 service desk providing Tier I support, end user workspace installation and equipment disposition, video teleconferencing (VTC) operations, and multimedia hardware maintenance for 4,500 users, 13,336 computer accounts, and over 18,714 desktops.

Responsibilities:

The role requires a customer focused attitude that will communicate with the client on a regular basis to discuss status, priorities, and issues.

They will organize work efforts and manage a team of 20-30 contractors by coordinating the day-to-day activities, work priorities and schedule employee shift coverage. Must be experienced with IT Service Desk environment, software license management, software administration as well as IT hardware installation and equipment disposition. Report data and KPIs weekly and monthly as well as any outages or emergencies to stakeholders. Implement and maintain policies, procedures, and goals. Minimize organizational cost through product standardization and tracking.

Minimum Qualifications:

• 7 years management experience of 5 FTE or more; Prefer: 9 years program management experience, preferably in federal government program/project management of similar projects.

• BA/BS in a related IT or STEM field of study.

• Prefer Master's Degree and 10 years work experience in equivalent IT career field.

Certifications:

• IAM Level I or IAT Level II certification per AFMAN 17-1303, DoDD 8140.01, and DoDD 8570.01-M and ITIL Foundations are highly desired.

Clearance:

• An active Top Secret clearance with SCI eligibility is required for consideration.

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.