Visitor Control Center Supervisor

Job Description:

Provide leadership and oversight to VCC clerks responsible for managing installation entry credential processes. Recognized as the Subject Matter Expert in all matters relating to visitor control center operations, and military identification and entry credentialing.

Job Duties:

• Provide supervisory tasks for assigned personnel such as scheduling, managing leave, and ensuring good order and discipline.

• Verifying official for the Defense Enrollment Eligibility Reporting System (DEERS) Real-Time Automated Personnel Identification System (RAPIDS) computer systems.

• Ensures the protection of privacy/confidential personnel data used in credentialing.

• Explains military ID policies and entitlements to customers.

• Accounts for and maintains security for all DD Forms/Controlled Credentials.

• Implements strict accountability and security procedures for various credentials and maintains requisition documents as required.

• Serves as Super Registrar for Defense Biometric Identification System (DBIDS) computers.

• Understands security requirements and provides exception to policy when warranted.

• Trains subordinates on special entry programs.

• Maintains certification to perform Background/Warrants checks.

Minimum Qualifications:

• Must be a U.S. Citizen.

• Must be able to obtain and maintain a Secret security clearance.

• Must have a current TN Armed Guard Card.

• Must have a minimum of a High School Diploma or equivalent.

• Must have prior supervisory experience in a security field.

Desired Qualifications:

• Knowledge of DoD directives associated with verifying and issuance of DoD identification and entry credentials.

• Good communication skills, both oral and written, in dealing with the public.