Visitor Center Control Clerk

Arnold Afb, TN
Work Type: On-Site
  • Job Category: Security, Intelligence & Defense Analysis
  • Travel: No
  • Clearance: Able to Obtain Public Trust
  • Shift: Day Job
  • Req ID: AID00604

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Job Summary:

Customer service position providing access credentials to visitors at Arnold Air Force Base, as well as identification cards (military ID and other common access cards) to base employees.

Job Responsibilities:

  • Conduct verification and issue all Department of Defense (DoD) credentials to military, military retirees, and military dependents, DoD civilians and base contractorpersonnel.

  • Use Air Force systems and workstations to issue the Common Access Card (CAC).

  • Update CACs as necessary to reflect changes in personal information.

  • Terminate CACs as necessary and execute revocation requests.

  • Explains military ID policies and entitlements to customers.

  • Issue other base access credentials to visitors such as vendors and test customers.

  • Account for and maintain security for all DoD Forms used in producing basecredentials.

  • Verify, prepare and issue various types of entry and identification credentials.

  • Responsible for protecting the privacy/confidentiality of personnel data.

  • Performs other duties as assigned.

Minimum Qualifications:

  • Must be a U.S. Citizen to work at Arnold AFB.

  • Must be able to obtain and maintain a public trust clearance.

  • Must have a minimum of a High School Diploma or equivalent.

  • Must be able to maintain qualification and authority to carry firearms.

Desired Qualifications:

  • Two-year’s work experience in a related position such as driver’s license agency or similar setting dealing with the public.
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