Journeyman Computer User Support Specialist/Systems Administrator

Arlington, VA
Work Type: On-Site
  • Job Category: Information Technology
  • Travel: None
  • Clearance: Able to Obtain Secret
  • Req ID: 2024-3893

Overview

Job Summary:

Tuvli is looking for a Journeyman Computer User Support Specialist to work in Falls Church, VA. To join our team of outstanding professionals, apply today!

Job Responsibilities:

  • Provide Level II IT customer support to Army OTSG (Office of the Surgeon General) including configuration, testing, troubleshooting of computer systems, peripherals and software within established standards and guidelines.

  • Develop strong communications and working relationships with other support teams.

  • Manage objects within the Microsoft Active Directory Organizational Unit structure, to include but not limited to, Group Policy management and configuration, management of computer/user objects.

  • Evaluate computer hardware and software deficiencies and make recommendations to procure items necessary to correct deficiencies.

  • Perform system backups.

Qualifications

Minimum Qualifications:

  • Associates degree in technical discipline or 2 years of equivalent relevant professional experience.

  • Additional training, certification, and/or years of experience may be substituted in lieu of a degree.

  • Experience with SCCM and/or Tanium.

  • Experience with Windows 10 and MS Office applications including MS Teams and O365.

  • Must possess or obtain DoD 8570.01-M certification within 6 months of hire (A+, Security+ preferred).

  • Ability to organize, prioritize and meet deadlines while actively documenting all work performed via designated ticketing system (ServiceNow preferred).

  • Team Player.

  • Outstanding Customer Service skills.

  • Excellent verbal and communication skills.

  • Self-starter requiring minimal supervision.

  • Able to take proactive measures to prevent problems rather than reactive by nature.

  • Must be a U.S. Citizen with and active DoD Secret clearance or ability to obtain one.

Job: Information Technology

Travel: None

Organization: Tuvli

Clearance: Able to Obtain Secret

Work Type: On-Site

Remote: No

ReqID: 2024-3893