Cabin Appearance Agent (Full Time)

Job Summary:

Cabin Appearance Agents are responsible for cabin cleaning operations. CAA work in teams to achieve the highest level of service and quality to our customer airlines, including monitoring the on-time performance goals set forth by each airline operation.

The CAA position is a support services position whose work routine is established and follows a set of procedures. It generally functions under close supervisory direction or guidance of the Customer Service Reps, Supervisors, or Ramp Managers.

Job Responsibilities:

• Service aircraft as needed.

• Cabin cleaning.

• Other services as assigned.

• Safe and efficient operations.

• Responsible for maintaining safety and security on board aircraft at all times.

• Miscellaneous duties as assigned.

Minimum Qualifications:

• Be at least 18 years of age.

• Must be willing to work in inclement weather.

• Good communication skills.

• Must be a U.S. citizen or show proof of right to work in the U.S.

• High School graduate or GED.

• Ability to lift 50 pounds comfortably.

• Able to fluently read, write, speak and understand English.

• Friendly and outgoing personality.

• Ability to work under stressful situations and tight time constraints in a fast-paced environment.

• Self-motivated, team player.

• Required to work nights, weekends, holidays, and varying schedules.

• Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test.

Preferred Qualifications:

• Valid driver’s License.

• Prior cabin cleaning experience.

Language Skills:

• Read and interpret documents such as safety rules, operating and procedure manuals.

• Write routine reports and correspondence.

• Speak effectively one-on-one and before groups of customers or employees of the organization.

Math skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Abilities:

• Apply common sense understanding to carry out instructions furnished in written, oral, diagram form.

• Deal with problems involving a few concrete variables in standardized situations.

Physical Demands: moderate

• The CAA may frequently lift or move up to 30 pounds, and on occasion may lift or move up to 50 pounds. The CAA is regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, bend and walk. The CAA may be required to climb, sit, and balance.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to focus.

• The CAA is usually working inside but occasionally is exposed to all types of weather conditions with a seasonal range of extreme temperatures which include rain, snow and wind.

• The noise level in the work environment is usually moderate but can vary dramatically depending on location and time of day. Occasionally high noise levels where hearing protection is required and provided.