Word Processor II

Alexandria, VA
Work Type: On-Site
  • Job Category: Office & Administrative Support
  • Travel: None
  • Clearance: Not Applicable
  • Req ID: 2024-3966


Job Summary:

Under limited responsibility based on difficulty of tasks, performs a wide variety of technical and support services including but not limited to: Data review, assist with project coordination, and other related duties as assigned in individual task orders.

Job Responsibilities:

  • Personnel Data Maintenance:

  • Maintains necessary paperwork, assists in the preparation of personnel paperwork, including Performance Appraisal Plans and Performance reviews (both mid and end of year) promotions, awards, and completion of actions

  • Maintains and keeps up to date infrastructure and telephone directory information for assigned work area, database and spreadsheet development

  • Creates, maintains, and updates specified database and or spreadsheet information on a regular basis

  • Facilities and PC Management:

  • Assists PTO personnel in maintaining, coordinating, and tracking all needed equipment installation, removal, and relocation including telephones, computers, facsimile machines, copiers, voicemail, net drops and files in a timely manner

  • Maintains the copiers, individual printers, and the facsimile machines including acquiring and replacing toner and paper and coordinating needed repairs. This does not include group printers, construction, and move coordination

  • Assists USPTO personnel with arranging and/or coordinating the move of staff and furniture into or out of the work area

  • Prepares forms and other materials (e.g., USPTO specific forms (1464), spreadsheets of phone number locations)

  • Ensures accurate and timely completion of all activities required to ensure the relocation of phones, net drops, and other items

  • Obtains cardboard packing boxes for TC/work group use

  • Disseminates information to affected work areas as appropriate

  • Supply Management:

  • Assists USPTO staff with providing the necessary supplies (order supplies, verify delivery, submit invoices, etc.)

  • Assists the USPTO staff with developing a standard list of supplies and establish a system for automatic replenishment of these supplies to insure their continued availability

  • Tracking and Reporting:

  • Develops project tracking processes and related reporting requirements


Minimum Qualifications:

  • 2-3 years' experience in relevant work with face-to-face customer interaction

  • Proficient in MS Word, Excel and PowerPoint

  • Proficient in Outlook Office and Calendar

  • Skills in Data base management

  • High School Diploma or GED Equivalent

Job: Office & Administrative Support

Travel: None

Organization: AGS - Akima Global Services

Clearance: Not Applicable

Work Type: On-Site

Remote: No

ReqID: 2024-3966