IT Analyst II (Able to obtain Secret Clearance)

Alexandria, VA
Work Type: Hybrid
  • Job Category: Information Technology
  • Travel: None
  • Clearance: Able to Obtain Secret
  • Req ID: 2024-11132

Overview

Job Summary:

RiverTech is looking for an IT Analyst II to work in Alexandria, VA.

Responsibilities

Job Responsibilities:

  • Defines, designs, develops, and implements computer applications and solutions.

  • Evaluates applications used by the organization and upgrades or enhances existing programs.

  • Conducts surveys to consider user needs and captures marketing research data.

  • Oversees the implementation of computer solutions by managing programmers, coders, and equipment vendors to ensure the design is properly executed in a timely manner and stays within budget.

  • Defines and enhances computer applications used, works closely with management to know the plans and goals to make immediate developments on the system.

  • Ensures that the system is secure, and the network is well filtered.

  • Tests and integrates programs.

  • Performs work under general supervision.

  • Handles moderately complex issues and problems and refers more complex issues to higher-level staff.

  • Consistently produce accurate and timely work.

  • Organization and time management skills; the ability to prioritize workload.

  • Effective oral and written communication skills, alongside supporting phone, email and in-person communications.

  • A professional appearance and demeanor.

  • Flexibility to meet required deadlines with short notice.

  • Advanced level Excel skills required and thorough knowledge of Microsoft Office applications.

  • Work directly with company principals to monitor, forecast and report ongoing projected requirements.

  • Reporting & Programming: Moderate report development experience, review and presentation in the areas of incident, problem, monitoring & alerting, and build/deploy. Potential involvement in assisting/leading automation development and/or programming features.

  • Special projects as needed.

  • Exhibits objectivity and openness to others' views. Gives and welcomes feedback.

  • Puts success of team above own interests.

  • Planning & Project Management:

  • Able to set appropriate goals and prioritize tasks.

  • Able to complete tasks within the time allocated to accomplish results.

  • Able to accurately evaluate and estimate new tasks.

Qualifications

Minimum Qualifications:

  • One to three years of experience in an Information Technology Service Management (ITSM) or Service Desk role preferred.

  • One year of experience in Technology or IT Service Management role required.

  • Programming/reporting experience would be a plus.

  • Ticketing and work tracking with such tools as BMC Remedy

  • Moderate familiarity and prior experience with tools such as, SQL, .Net, AWS, Splunk, Remedy, Sharepoint, etc.

  • US Citizen with ability to obtain a Secret clearance.

Education:

  • Bachelor of Arts (Preferred).

  • CompTIA Security+.

  • Certified, Oracle Database Administrator.

  • ITIL V4 certified.

  • Defense Property Accountability System (DPAS) trained and certified (preferred).

Schedule:

  • Full-time, Monday to Friday.

  • No weekends.

Job: Information Technology

Travel: None

Organization: RiverTech

Clearance: Able to Obtain Secret

Work Type: Hybrid

Remote: No

ReqID: 2024-11132